By using "AAG Mobile Application" solution, Amdocs service departments can improve their user experience at the opening of a service call (Ticketing) by this new app in various fields for better managerial performances.
AIDER is a revolutionary white label app that serves all amdocs employees, the employees spouses and family members and third party service providers in there daily activities. by using the App Transportation Model the user can:
# Open a service Ticket
# Report a car accident
# Contact the SOS service center for reporting road troubles and SOS issues
# Search & Navigate for service centers like garages and tire shops
# See his car information
AIDER allows all users to see in real time the ticket status established through the application with all service providers input. In addition, the user receives push messages and designed targeted messages accordance with administrator needs and commitments to the users.